Wednesday, October 7, 2009

NCLA Conference

Currently attending the North Carolina Library Association conference in Greenville. Today was a busy day - starting out with our morning session with Keith Michael Fiels, ALA Executive Director. Keith shared his thoughts about the future of libraries. I loved his comment," if we predict the future we can create the future." So let's make positive predictions! And of course what I liked was his focus on the importance of increasing public awareness for libraries. Following along the same lines, David Singleton, Director of Customer Experience at Charlotte Mecklenburg Library, spoke in the afternoon about the challenging times facing our libraries, emphasing the importance of communication not only to our customers, but also our staff. David shared the following quote, "during challenging times, make asset scarcity a source of innovation, not enervation." by John Ulmschneider.
Tomorrow I plan to continue collecting video clips of great pr ideas from out participants at the Swap and Chat - so watch for more postings.

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